AMSA Testifies Before Senate About Rogue Movers


The American Moving and Storage Association testified before a senate committee on the issue of rogue movers last month. Members of the Senate Commerce, Science, and Transportation Committee raised serious concerns about Internet-based moving brokers, which are not forthright with consumers about their true role as middlemen.

The committee also released a staff report critical of unethical brokers. AMSA’s President and CEO Linda Bauer Darr, one of five witnesses, called such outfits "unscrupulous rogue groups posing as legitimate household goods movers and brokers."

The AMSA has taken effective action to help protect the public by drawing sharp distinctions between the legitimate moving industry and the criminals merely posing as movers.

Committee Chairman Jay Rockefeller from West Virginia called these types of hostage situations "extortion." Rockefeller said companies that market themselves online as movers were "not only hurting consumers, but were also damaging the reputation of the moving industry, and the vast majority of moving companies that follow the law and give the customers good service at a fair price.”

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