Testimonials

  • “This was my first major move and I was not as prepared as I should have been, but your guys were so helpful and understanding. They were so efficient and amazing. They worked quickly, and truthfully, it was a pleasure having them. From the moment they walked in, I felt comfortable and knew I was in good hands. You run an unbelievable business.”



    - Danielle S., Yahoo!
  • “Your team is amazing in their communication, attention to detail, and providing excellent customer service to Sabre's employees and their families for their packing, shipping, and storage needs. Moving to and from an assignment can be terribly stressful for all parties involved, but you and your team really go above and beyond the normal expectations to relieve that stress from the employees and their families.”



    - Lynn W., Principal Global Assignment Services, Sabre Holdings

    Read More Testimonials.

Awards


Providence Business News - Business Excellence Award 2010

The “Business Leadership Excellence” award was presented to Peter Arpin, Partner, Arpin International Group and President of Arpin Renewable Energy. This distinction reflects the deep commitment that Mr. Arpin and the team has to delivering an outstanding customer experience to its global clientele and for successfully leading the company to engage in environmentally smart practices. To learn more, please visit Providence Business News.

Weichert Move Network - Award Ceremonies Honored Arpin Van Lines 2010-2007

  • “Next Practices Leadership” award was presented to Arpin in March 2009 for demonstrating the ability to look beyond the way things have always been done to continuously improve, refine and rethink the means by which the company meets its workforce mobility objectives.
  • “Balanced Scorecard Supplier Network Champion” presented in October 2008.
  • “Carrier of the Year” award - 2008, 2007.
  • Winner of “Raving Fan” award (Weichert’s Trademark Quality Program) - 2010, 2008, 2007.
  • “Move Coordinator of the Year” award presented to an Arpin employee - 2010, 2008, 2007.
  • Voted #1 in Customer Satisfaction by Weichert’s clients - 2007.

ABC6 and Rhode Island News Channel 5 - 2009

The “Green Conscious Company of the Year” award was conferred upon Arpin Group in September 2009. Arpin Group and its subsidiaries were singled out for practicing environmental stewardship and for seeking to positively transform the moving and storage industry through its numerous green initiatives.

Logistics Management Magazine - Award Ceremony 2009

  • Arpin Van Lines was voted “Best Overall” Household Goods and High Value Goods Carrier as voted on by the readers of Logistics Management Magazine – June 2009
  • Voted #1 in the categories of “Value” and “Information Technology" – June 2009.
  • Arpin Van Lines was honored as a top-rated carrier for “On-time Performance,” “Customer Service,” and “Equipment and Operations” – June 2009.

U.S. GSA - “Best in Customer Satisfaction” Designation 2009-2005

For four years in a row, Arpin Van Lines received the highest Customer Satisfaction Index score out of the nation’s eight top van lines as determined by the U.S. General Services Administration (GSA). For the period 11.01.08 - 10.31.09, Arpin Van Lines received a Customer Satisfaction Index score of 99.65.

BP - Global Service Award Ceremony 2009, 2007

  • Creative Storage Solutions, an Arpin Group company, was voted as the “Top Supplier” in June 2009 for the first quarter of the same year as a result of an internal survey among BP’s mobility specialists and managers. The winner was chosen among 32 other vendors within the global energy giant’s international relocation supply chain.
  • “Vendor of the Year” award was presented to Arpin International Group in 2007.
  • “Outstanding Service by an Individual” award presented to an Arpin International Group employee in 2007.

Cartus – Awards Ceremonies 2010-2006

  • The “Committed to Excellence” Gold award was presented in 2010 to Arpin International Group and Arpin Van Lines respectively for providing superior services to a very diversified client base.
  • The “Supplier Innovation” Gold award was presented in 2009 to Arpin Group for its waste reduction and recycling program.
  • The “Supplier Innovation” Silver award was presented to Arpin Group in 2009 for providing multinational corporations and third-party mobility specialists with an efficient, cost-effective solution to manage global storage data.
  • The “Committed to Excellence” Gold award was presented to Arpin Group in 2009 for providing superior quality "Domestic U.S. Moving Services."
  • The “Voice of the Customer” award was presented in 2010 and 2008 to Arpin International Group on behalf of General Electric, who selected Arpin as one of its top three suppliers.
  • The “Voice of the Customer” award was presented in 2010 and 2008 to Arpin International Group on behalf of Raytheon, who selected Arpin as one of its top three suppliers.
  • The “Committed to Excellence” Silver award was presented to Arpin Van Lines in 2008 and 2006, showing the company’s ongoing commitment to continuous improvement and service excellence.
  • The “Supplier Innovation” Silver award was presented to Arpin Van Lines in 2008 for providing innovative moving solutions to Cartus’ customers.
  • Arpin Group and its employees were recognized in 2007 with the “Delivering More” award for providing Cartus and its clients with outstanding customer service.

Parsifal Corporation - Benchmarking Report 2009 - 2008

Every year, Parsifal Corporation, widely acknowledged as the most experienced and reputable auditing company in the relocation industry performs thousands of surveys on U.S. domestic carrier service quality. For 2009 and 2008, ArpinVan Lines received the highest honor in level of service and made its Benchmarking Report.

Paragon Global Resources - Awards Ceremony 2007

“Certificate of Excellence” award was presented to Arpin Group for providing Paragon and its client’s with superior service, visionary leadership and customer-driven excellence.


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