“This was my first major move and I was not as prepared as I should have been, but your guys were so helpful and understanding. They were so efficient and amazing. They worked quickly, and truthfully, it was a pleasure having them. From the moment they walked in, I felt comfortable and knew I was in good hands. You run an unbelievable business.”
“I would like to thank you for your help and assistance with this relocation. I am happy to say that this has been by far, the smoothest relocation I have ever had. I am not kidding. From day one, everything has been taken care of extremely well. The delivery went well. Apparently, nothing has suffered or has been damaged. Thank you again for your great work. It has been a real pleasure to be assisted by you and Arpin!”
Excellent customer service is always our top priority. We always want everything to go smoothly from start-to-finish and make sure that your experience is a positive one.
The days of opening up the Yellow Pages to hire a moving company are no more. Now, people turn to the Internet. Whether it’s Google, Yelp, or Facebook, people are going to find a company and see how they represent themselves online.
Moving can be quite stressful for the customer, but it can also cause stress on the movers themselves. Every day, movers load and unload trucks, but to be able to do that on a consistent basis, a healthy lifestyle has to be a top priority.
Next week, September 14-20, 2014 is National Truck Driver Appreciation Week. What does that mean to the average consumer? We hope that people take the time to realize how important our drivers are and what they sacrifice to do their job.
I’ve been in corporate relocation for 20 years, and yet, I’ve never relocated. I’ve moved – across a few towns, and I’ve consulted customers over the phone for their domestic and international relocations and assignments, but I’ve never relocated myself.
Arpin Van Lines is among the top three suppliers of household goods shipment services ranked by “customer satisfaction,” according to the 20th Annual Nationwide Relocating Employee Survey, released this month by independent research firm, Trippel Survey & Research.