“This was my first major move and I was not as prepared as I should have been, but your guys were so helpful and understanding. They were so efficient and amazing. They worked quickly, and truthfully, it was a pleasure having them. From the moment they walked in, I felt comfortable and knew I was in good hands. You run an unbelievable business.”
“Your team is amazing in their communication, attention to detail, and providing excellent customer service to Sabre's employees and their families for their packing, shipping, and storage needs. Moving to and from an assignment can be terribly stressful for all parties involved, but you and your team really go above and beyond the normal expectations to relieve that stress from the employees and their families.”
Arpin Van Lines has named Stinelli Bros. Moving & Storage of North Huntingdon, Pa., Prime Agent of the Month for August 2011.
Stinelli Bros. Moving & Storage has been a member of the agency family since 1981 and is celebrating its 30th year with Arpin Van Lines. Owner Fred Stinelli will be honored with other prime agents of the month at the Arpin Van Lines 2011 Annual Agent Convention.
Criteria for determining the recipient of the Agent of the Month Award are based on measurement in several areas. All potential recipients in the Arpin Agency Family must have increased business with the van lines over the previous 12 months. In addition, all recipients and potential recipients are measured in the following stringent quality metrics according to Arpin Van Lines Quality Standards, which include but are not limited to:
• Low customer damage claims
• Maintaining outstanding customer service scores
• Maintaining a strong relationship with Arpin Van Lines
• Maintaining a strong safety record
“There is always an interest in the winner of the Arpin Agent of the Month Award, as it is a direct channel into the competition for the Arpin Van Lines Agent of the Year Award, which we present annually at our convention,“ said David Arpin, President and CEO of Arpin Van Lines. “Only those agents with overall best-practices make it into this sought-after category and winning this award can be especially challenging as we continue to raise the bar for members of our Agency Family.”
“Choosing the Arpin Agent of the Month is becoming decidedly more difficult as we continually grow and improve the quality of our Agency Family,” said Conrad Swanson, Senior Vice President, Agency Development of Arpin Van Lines. “Stinelli Bros. Moving & Storage has become a model of outstanding performance, cooperation and growth. As a whole, our agents’ quality scores have continued to increase. Those who have been selected as the recipients for the Arpin Agent of the Month Award are the epitome of providing top services in their community.”
About Arpin Van Lines:
Arpin Van Lines, headquartered in West Warwick, Rhode Island, is an industry leader in household goods moving for corporate, residential, government and military customers. With over 100 years of experience and a reputation for providing excellent service, Arpin Van Lines is the only U.S.-based family owned and operated moving and storage company that has remained dominant and successful for more than a century. Quality driven and privately owned, Arpin Van Lines’ core philosophy has always been “Creating Customers for Life®.” As The Official Mover of the LPGA and a ProMover-certified member of the American Moving and Storage Association, Arpin Van Lines has over 385 agency locations throughout the United States. Arpin Van Lines is a division of the Arpin Group, Inc., which also includes Arpin International Group, Creative Storage Solutions, Arpin Renewable Energy, and Arpin Broadcast Network, LLC. For more information call 1-800-343-3500 or visit http://www.arpin.com<./p>
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