Global relocation. A unique experience.
Arpin International Group’s mission in providing service to our clients rests on the principle that to earn their trust, we must anticipate our customers’ needs, help them achieve efficiencies and cost savings, deliver high-quality service seamlessly, and remain focused on continuous quality improvement. Arpin accomplishes top quality program management by truly embracing all aspects of continuous improvement strategies from targeted hiring and staffing to open dialogues with our supplier partners, customers, and even competitors.
The quality of Arpin International Group’s operations rests with the quality of the people it employs. Quality and experience define the staff at Arpin. Using rigorous selection, development, compensation, and recognition systems, we attract and retain the most skilled workforce in the moving industry.
Arpin’s staff is multicultural and multilingual. We have staff that have lived and worked outside their home countries and represent various nationalities from around the world. Arpin maintains its own population of former and current expatriates, thereby giving us an insight and perspective into our clients’ challenges. Our experienced long distance movers assist our company and allow us to better appreciate the challenges associated with international moves and to show empathy to our customers. Our multicultural and multilingual staff in the U.S. and around the world is able to provide expert relocation counseling assistance in languages that include Afrikaans, Arabic, Dutch, English, French, German, Greek, Italian, Mandarin, Polish, Portuguese, Russian, and Spanish. Additionally, our Tri-Regional Service Approach with Strategic Service Centers located in the Americas, EMEA, and APAC regions enables us to provide around the clock coverage at your transferees’ origin and destination.
Moreover, Arpin International Group ensures that it partners with the finest subcontractors throughout the world through its ArpinACES℠ (Agents Committed to Excellent Service) program. This unique, award-winning supplier selection and quality management program is designed to ensure that the supplier partners we select around the world meet our stringent quality criteria and provide quality services at the highest possible levels consistently. Because Arpin International Group is a privately held, family-owned and operated company and not part of any worldwide umbrella network affiliation, we are able to select from the finest subcontractors based solely on historical performance for service quality, cost competitiveness, and financial stability—regardless of their network affiliation.