Arpin Van Lines Names John Southall 2011 Driver of the Year
“John was selected for his winning attitude and outstanding customer service,” said David Vieira, senior vice president of Arpin Group. “He received a 100 percent positive customer survey rating and his safety and claims record is superb. John sets a great example for all his peers to follow.”
Criteria for determining the recipient of the Driver of the Year Award are based upon measurement in several areas: an excellent safety record, low claim ratio and customer satisfaction.
Southall, who was the Driver of the Month in July 2011, has been with Arpin since 2007 and began as an owner-operator in April 2010. He resides in Cleveland, Ohio, with his wife, Shannon, and seven grown children.
Southall will be honored with other award recipients at the Arpin Van Lines 2012 Annual Agent Conference planned for October at the La Quinta Resort, La Quinta, California.